Refund Policy
At Gigzmask, we take pride in delivering high-quality digital products to our customers around the world 🌍. Because of the nature of digital products, all sales are final ❗
🚫 No Refunds or Returns
Due to the instant delivery of our digital goods (such as downloads, templates, presets, stock files, and software), we do not offer refunds, returns, or exchanges after a purchase is completed 💾📥.
All products are delivered electronically and are considered “used” once downloaded or accessed.
📢 Please Read Before Purchasing
Before placing your order, please:
✅ Carefully read the product description
🖼️ Check preview images or video demos (if available)
📩 Contact us if you have any questions
We are happy to help you make sure the product suits your needs before you buy 💬.
⚠️ Exceptions (If Applicable)
Refunds may only be issued under the following rare conditions:
📁 The product was not delivered properly (e.g., broken download link)
🛠️ The file is corrupted or unusable, and we are unable to fix or replace it
If you experience any of these issues, please contact us within 3 days of purchase with your order number and screenshots 🧾📸.
📞 Contact Us
If you have any questions about our refund policy or need support, reach out anytime:
📧 Email: gigzmask@gmail.com
📱 WhatsApp: +94 760 963 061
We’re here to assist and ensure you have a smooth experience with Gigzmask 😊.